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Mailchimp Transactional Email (Mandrill)

Mailchimp Transactional Email (Mandrill)

Overview

What is Mailchimp Transactional Email (Mandrill)?

Mailchimp Transactional Email (formerly Mandrill) is designed to allow users to deliver fast, personalized transactional emails using API or SMTP.

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Recent Reviews

Mandrill Power!

9 out of 10
August 02, 2017
Incentivized
We use Madrill for automated email sending from internal and external resources generated by task and actions in our software service. If …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

Cloud
per month

Essentials

$9.99

Cloud
per month

Standard

$14.99

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailchimp.com/pricing/transacti…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Mailchimp Transactional Email (Mandrill)?

Mailchimp Transactional Email enables developers to send hyper-personalized emails that reach inboxes.

- API or SMTP
- Start quickly
- Flexible with sending and inbound options


Mailchimp Transactional Email (Mandrill) Features

  • Supported: Deliverability - reach inbox, not spam.
  • Supported: Analytics - Dashboard, export API or webhook.
  • Supported: Award winning support.
  • Supported: Flexibility with white-labeling.
  • Supported: A/B Test and comparative reporting.
  • Supported: Rules Engine for inbound and outbound messages.
  • Supported: Templating engine with conditional content.
  • Supported: Use handlebars or merge tags for content.

Mailchimp Transactional Email (Mandrill) Competitors

Mailchimp Transactional Email (Mandrill) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesWorldwide

Frequently Asked Questions

Mailchimp Transactional Email (formerly Mandrill) is designed to allow users to deliver fast, personalized transactional emails using API or SMTP.

Sinch Mailgun and Brevo are common alternatives for Mailchimp Transactional Email (Mandrill).

The most common users of Mailchimp Transactional Email (Mandrill) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(58)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Mandrill for real-time transactional emails from a backend SAAS platform. We use Mailchimp Templates to create highly formatted emails with custom triggers and variable content fields then deploy the templates to Mandrill, where they are actively used for sending thousands of emails to our users every day. We send about 200,000 real-time emails every month to active users.
  • Continuity of service is great. We have been happy with the uptime.
  • Speed, the emails are sent instantly.
  • Set it and forget it, once you have it set up, it works.
  • Integration with Mailchimp Templates makes it easy to design and change email formats.
  • The user interface is basic, dated.
  • Sometimes hard to find what you are looking for, some features are buried.
  • It would be nice to be able to make minor tweaks or changes within Mandrill, but you need to go back to Mailchimp, edit and redeploy to Mandrill.
Mandrill is well suited for SAAS Software platforms requiring complex real-time emails to be sent to validated users. Using Mailchimp as the design environment makes it easy to design and deploy email templates by most users. You can have Marketing or UX designers do the email templates and then have your dev team push the data/content and triggers to Mandrill.
  • It allows us to function as a business, real-time email is essential.
  • Stability and uptime are critical, and Mandrill has served us well.
  • Understanding deliveries, bounces, spam flags, etc. are critical, and Mandrill does well here.
We haven't had to use support. The platform uptime is pretty much 100%, and any time we've had an issue, the staff has responded quickly, but honestly, the last time we had to contact Mandrill's support was probably well over a year ago. Once you're up and running, it works.
Darren Douglas Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mandrill has a great API that allowed our microservice based system to enable email communication on a transactional basis. Tools to monitor and debug as well as consistent availablity made it a great solution for third party email functionality.
  • Dependable - we never encountered down time with the service in the three I developed against it.
  • Scalable - our typical use was several messages a second to bursts of 100/s. This level of requests was easily processed by the system. There were rare cases where there were delays of upwards of 10 minutes for messages to be delivered but it was always very rare.
  • Well documented - the API has very good documentation. It's a bit quirky in some implementations but the documentation makes it easy to implement.
  • Logging - understandably due to the volume of messages the system processes it would be a challenge to log messages older than the current few hours. But it would be ideal if there were webhooks for error events to allow for the creation of custom error notifications.
  • UI - A slick admin UI but very limited in some areas.
  • MailChimp - it's unfortunate that Mandrill has been brought back from its autonomous state to now being just a part of the large MailChimp suite of email products. I worry it's going to get lost if it's not a part of the MailChimp vision.
Any system that requires transactional email message functionality as an external service. The benefits of a well managed and vetted server to maintain reputation as well as being reliability is well worth the effort needed to integrate towards the API specs.
  • As our user base grew to 5 million users that needed transactional messaging Mandrill easily scaled to sending 100/sec message rates.
Being first a MailChimp customer, moving to using Mandrill as a transactional API based solution was an easy and obvious solution. At the time of evaluation Mandrill's API was far superior to SendGrid's API.
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